[Case #2145305] - Re: Thank you for your message to Exabytes.ID Sales. Received

Dear jhon mehdee,

We would like to acknowledge that we have received your request and the Case #2145305 has been assigned. Please use this Case # in any further communication in related to this same issue, for example, by including it in the subject of all future emails / case. A support representative will be reviewing your request and will send you a personal response.

Kindly Check Case Status Via the Provided URL

Please be informed that while every effort is made to respond as quickly as possible, each support request is replied to in the order it comes in, with certain issues require longer time to resolve than others.

We understand your urgent need in having the issue resolved. Please rest assured that we're doing our very best to attend to your ticket as soon as we can.
** Kindly note that replying to the support case ID to make enquiries on the status will reset your support request and the ticket queue.

Meanwhile, please feel free to check your case status via the case URL below.

https://support.exabytes.co.id/support/tickets/2145305


Thank you for your patience.

Sincerely,

Exabytes.co.id - Sales
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Case #2145305
Case URL: https://support.exabytes.co.id/support/tickets/2145305
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2145305:371066